We offer FREE shipping on all Greek orders over 150 euro.
Μost of our orders are sent to our costumers via the courier company ELTA courier or Geniki Taxydromiki within 5 – 7 working days from ordering, depending on the destination. For some remote areas or island destinations the delivery time can be extended by 24 or 48 hours, but rest assured we work our hardest to get you your order as quickly as possible.
We offer FREE shipping on all domestic orders over 150 euro & all International orders over 250€. the shipping cost for all domestic orders under 100 is 4.00€.
European Union: Μost of our orders are sent to our costumers via the courier company Elta Courier within 7- 10 working days from ordering, depending on the destination. For some European countries the delivery time can be extended by 24 or 48 hours, but rest assured we work our hardest to get you your order as quickly as possible. Shipping cost is being calculated by the weight of the order.
Outside the European Union: Μost of our orders are sent to our costumers via the courier company Elta Courier or Geniki Taxydromiki within 10-14 working days from ordering, depending on the destination. For some countries the delivery time can be extended by 24 or 48 hours, but rest assured we work our hardest to get you your order as quickly as possible. Shipping cost is being calculated by the weight of the order.
Please note that in some countries , there may be extra charges arising out of import duties, exchange, customs clearance or other special charges for which the company assumes no responsibility and cannot provide an estimate of what they may be. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, please contact your local customs office for further information.
Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Most of our orders are shipped from our headquarters in Athens within two to three (2-3) business days from ordering (depending on the availability) (Monday to Friday excluding holidays). Once your order is prepared, we will send you an email informing you that the order has shipped.
Sometimes deliveries can be delayed through reasons beyond our control.
Once an order has left our offices, it is in the care of Greek Post and your local postal service. Mallory is not liable for any errors made by these services or for any items damaged during the opening of your parcel.
For any urgent orders, please contact us via email firstname.lastname@example.org or call us at +0030 2108054994
PAYMENT & SECURITY
Mallory offers two alternative methods of payment for purchasing products from our online store: You can use any of the payment types listed below to pay for your order.
CREDIT/DEBIT CARD & PAYPAL
You can pay for your orders through pay-pal if you have an account or direct from your credit card.
Currently we accept the following types of credit cards:Visa, MasterCard & American Express. We also accept Prepaid Debit Cards.
If you are having difficulty checking out, please email our Customer Care team at email@example.com for further assistance.
If you have placed a duplicate order by mistake, please let us know immediately by emailing Customer Care at firstname.lastname@example.org, so that we can investigate the issue and have the duplicate order payment reversed before it is processed. If the duplicate order has already been shipped out before Mallory has been notified will be refunded once the order has been returned to our Returns Address.
Please refuse the package and it can be returned back to us at no additional cost to you.
For those who doesn’t own any of the previous options, we accept orders by sending us an email and by proceeding your payment through e-banking Piraeous Bank: GR360172 0950 00 5095 079 542 911
The currency displayed on Mallorythelabel.com is in Euro.
You can be assured that shopping with Mallory is safe! We take the importance of security in electronic transactions very seriously. We have taken all the necessary measures to ensure the payment services are delivered with the highest security.